Digital Business
Categories
Redesigning How Institutions Operate
At Uxperta, Digital Business is not about building websites or launching apps it is about rethinking how institutions function in a connected, data-driven environment. We work with public-sector entities to reengineer business models, redesign digital service journeys, and implement platforms that align with regulatory frameworks and operational mandates.
Redesigning How Institutions Operate
At Uxperta, Digital Business is not about building websites or launching apps it is about rethinking how institutions function in a connected, data-driven environment. We work with public-sector entities to reengineer business models, redesign digital service journeys, and implement platforms that align with regulatory frameworks and operational mandates.
What We Deliver
We support government bodies and large institutions in moving from fragmented legacy processes to fully digital, streamlined operations. Our role is to translate institutional objectives into actionable digital initiatives that improve efficiency, traceability, and citizen engagement.
Our Digital Business Services Include:
- Digital Operating Models
Defining how services, decisions, and internal functions can be restructured around digital workflows and integrated platforms.
- Service Journey Mapping
Analyzing how institutional services are delivered then redesigning them to reduce complexity, increase automation, and improve usability.
- Platform Enablement
Identifying, implementing, or building digital platforms that support new business processes while integrating with national systems (e.g., Tawakkalna, Absher, Yesser).
- Policy-Technology Alignment
Ensuring that every digital initiative complies with relevant regulations, operational controls, and stakeholder roles.
- Cross-Entity Collaboration Models
Designing secure, efficient methods for digital collaboration between ministries, authorities, and regional branches.
Institutional Impact
- Accelerated digital service delivery
- Measurable improvement in internal KPIs
- Greater responsiveness to regulatory changes
- Enhanced citizen and stakeholder satisfaction
- Reduction in paperwork, duplication, and process delays
How We Work
We embed directly within the operational structure of the entity working with both leadership and front-line staff to capture real challenges, map institutional dependencies, and deliver digital solutions that are both practical and future-ready.
Our Digital Business unit collaborates closely with Uxperta’s software, AI, and QA teams ensuring that every transformation initiative is technically sound, operationally viable, and aligned with the national digital agenda.
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